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Common Queries

Shipping FAQ

DO YOU SHIP TO MILITARY BASES?
We do ship to domestic military bases (within the 50 United States) We need the address formatted in the proper military format for USPS.
MAKING CHANGES TO AN ORDER
Unfortunately, after an order has been processed, we are unable to make changes to it. We do this to avoid any higher percentage of errors in the Fulfillment Process, as we strive to provide the highest quality service for our customers. We appreciate your understanding. ** Please note that you are not able to cancel an order on your own through your account – in order to request that an order be canceled, you must contact one of our customer support specialists.**
EXPIDITED SHIPPING
We do not offer expedited or rush shipping at this time, our apologies. Our Priority Option usually takes between 1-3 days. As we continue to grow, we hope to be able to expand the shipping options we can offer.
INTERNATIONAL SHIPPING
We do not offer international shipping. We also do not ship to Guam, Puerto Rico or the US Virgin Islands at this time, our apologies! As restrictions change, we are hoping to be able to offer expanded shipping options.
WHAT IS THE STANDARD SHIPPING TIME FRAME ?
Generally, all packages are shipped out via USPS within 48-72 hours after payment has processed. We work normal business hours M-F. Our Policy States to allow 48-72 hours for fulfillment which is in place to give us time to process all orders during periods of higher volume. Please note that if you order on a Friday, the order will typically not ship until the following Monday. For quicker shipping, we recommend ordering towards the beginning of the work week!. Once your package has shipped you will receive your USPS tracking number via the email associated with your order. Please also note that your shipping time estimate (3-5 Days) begins after your order has shipped out of our offices.

Order FAQ

WHAT DO I DO IF THERE IS AN ISSUE WITH MY ORDER?
We are sorry to hear that there is an issue with your order! Please send a photo of the damage/issue with the product as well as a photo of your invoice to [email protected] and we are more than happy to get it taken care of for you!
CANCELLING AN ORDER
If you need to request an order cancelation, please email us at [email protected] ASAP with “URGENT PLEASE CANCEL” in the subject line. We try to be as accommodating as possible with order cancelations, however, we are not able to guarantee your order will be canceled so please let us know as soon as you possibly can.
WHERE IS MY ORDER?
Firstly, thank you for your order. You will be emailed your order confirmation to the email that you submitted with your order – as soon as your package has been shipped, you will then receive a tracking email that contains your tracking number. Make sure to check junk or spam just in case. Please note that we do have a 48-72 hour processing time and in times of higher traffic a 4-6 day processing time – we always work hard to get your order shipped out as soon as possible – we know you love your Muha’s! ** If for any reason you have not received your order confirmation or tracking and it is past our 72 hour processing time – please contact our customer service specialists at [email protected] with your order number and we are more than happy to get you an updated status! **
Buy Lemon Cherry_Gelato MuhaMeds

MUHA MEDS FAQ

What is Muha Meds?
Muha Meds is a premium brand offering top-quality cannabis products, including vapes, carts, and disposables, legally available.
Are Muha Meds products safe?
Yes, Muha Meds products undergo rigorous lab testing, ensuring they meet all safety standards and quality expectations.
What ingredients are in Muha Meds products?
Muha Meds products use high-quality cannabis oil, natural terpenes, and absolutely no harmful additives.
How can I verify Muha Meds product authenticity?
Check the QR code on the packaging. It provides verification and links to lab test results.
Where can I buy Muha Meds products?
Purchase Muha Meds products directly from licensed dispensaries or through our official website.
How should I store Muha Meds products?
Store Muha Meds products in a cool, dark place to maintain potency and freshness.
What flavors do Muha Meds products come in?
Muha Meds offers a variety of flavors, including fruity, dessert, and classic cannabis profiles.
How long do Muha Meds carts last?
The lifespan varies with usage, typically lasting several weeks with regular use.
How do I contact Muha Meds customer service?
Reach out via email or phone. Visit our Contact Us page for full details. [email protected]
What are Muha Meds Carts?
Muha Meds Carts are pre-filled vape cartridges with premium cannabis oil, perfect for convenient vaping.
How do I use Muha Meds Carts?
Attach the cart to a 510-thread battery, adjust settings, and inhale for a smooth experience.
What is the THC content in Muha Meds Carts?
THC levels range between 80% and 90%, delivering a potent vaping experience.
Are Muha Meds vape products tested?
Yes, all Muha Meds vape products undergo rigorous testing to ensure safety and quality.
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