Shipping FAQ
DO YOU SHIP TO MILITARY BASES?
We do ship to domestic military bases (within the 50 United States) We need the address formatted in the proper military format for USPS.
MAKING CHANGES TO AN ORDER
Unfortunately, after an order has been processed, we are unable to make changes to it.
We do this to avoid any higher percentage of errors in the Fulfillment Process, as we strive to provide the highest quality service for our customers. We appreciate your understanding.
** Please note that you are not able to cancel an order on your own through your account – in order to request that an order be canceled, you must contact one of our customer support specialists.**
EXPIDITED SHIPPING
We do not offer expedited or rush shipping at this time, our apologies. Our Priority Option usually takes between 1-3 days. As we continue to grow, we hope to be able to expand the shipping options we can offer.
INTERNATIONAL SHIPPING
We do not offer international shipping.
We also do not ship to Guam, Puerto Rico or the US Virgin Islands at this time, our apologies! As restrictions change, we are hoping to be able to offer expanded shipping options.
WHAT IS THE STANDARD SHIPPING TIME FRAME ?
Generally, all packages are shipped out via USPS within 48-72 hours after payment has processed.
We work normal business hours M-F.
Our Policy States to allow 48-72 hours for fulfillment which is in place to give us time to process all orders during periods of higher volume. Please note that if you order on a Friday, the order will typically not ship until the following Monday.
For quicker shipping, we recommend ordering towards the beginning of the work week!.
Once your package has shipped you will receive your USPS tracking number via the email associated with your order. Please also note that your shipping time estimate (3-5 Days) begins after your order has shipped out of our offices.